Contents
- About this Privacy and Cookie Notice
- The data we collect about you
- Cookies and how we use them
- How we use your personal data
- How we share your personal data
- International transfers
- Data security
- Your legal rights
- Further details
About this Notice
This Privacy and Cookie Notice provides information on how elpanonline collects and processes your personal data when you visit our website.
The data we collect about you
- We collect your personal data in order to provide and continually improve our products and services.
- All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
- We may collect, use, store and transfer the following different kinds of personal data about you:
- Information you provide to us: We receive and store the information you provide to us including your name, contact data and delivery address.
Cookies and how we use them
A cookie is a small file of letters and numbers that we put on your computer if you agree.
Cookies allow us to distinguish you from other users of our website, which helps us to provide you with an enhanced browsing experience. For example we use cookies for the following purposes:
- Recognising and counting the number of visitors and to see how visitors move around the site when they are using it (this helps us to improve the way our website works, for example by ensuring that users can find what they are looking for).
- Identifying your preferences e.g. language settings, saved items, items stored in your basket and discount coupons used.
- Sending you newsletters and commercial/advertising messages tailored to your interests.
How we use your personal data
We use your personal data to operate, provide, develop and improve the products and services that we offer, including the following:
- Registering you as a new customer.
- Processing and delivering your orders.
- Managing your relationship with us.
- Enabling you to participate in promotions, competitions and surveys.
- Improving our website, applications, products and services
- Recommending/advertising products or services which may be of interest to you.
- Complying with our legal obligations, including verifying your identity where necessary.
- Detecting fraud
How we share your personal data
We may need to share your personal data with third parties for the following purposes:
- Sale of products and services: In order to deliver your products and services purchased on our marketplace from third parties, we may be required to provide your personal data to such third parties.
- Working with third party service providers: We engage third parties to perform certain functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, analyzing data, providing marketing assistance, processing payments, transmitting content, assessing and managing credit risk, and providing customer service.
- We will not pass any debit/credit card details to third parties
When we share your personal data with third parties we:
- require them to agree to use your data in accordance with the terms of this Privacy and Cookie Notice, our Privacy Policy and in accordance with the law
- only permit them to process your personal data for specified purposes and in accordance with our instructions. We do not allow our third-party service providers to use your personal data for their own purposes.
www.elpanonline.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
International transfers
We may transfer your personal data to locations in another country, if this is permissible pursuant to applicable laws in your location. There are inherent risks in such transfers.
In the event of international transfers of your personal data, we shall put in place measures necessary to protect your data, and we shall continue to respect your legal rights pursuant to the terms of this Privacy and Cookie Notice and applicable laws in your location.
Data security
We take appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (elpanonline.com) cannot guarantee the security of any information that is disclosed online
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Your legal rights
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct or erase your personal data, object to or restrict processing of your personal data, and unsubscribe from our emails and newsletters.
Further details
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.
If you are looking for more information on how we process your personal data, or you wish to exercise your legal rights in respect of your personal data, please contact us at info@elpanonline.com